AI assistant
Supports employees with searching, summarizing, preparing and checking. The right autonomy is determined per use case.
DSC automates repetitive steps, connects systems and builds practical AI assistants — with clear boundaries, human control and measurable process goals.
Not every task needs to be automated. We look for processes with sufficient volume, repetition and predictability, where time savings, capacity, quality or speed can demonstrably improve.
ERP, CRM, digital channels, data and people connected in a targeted manner.
With human control at the right time.
Supports employees with searching, summarizing, preparing and checking. The right autonomy is determined per use case.
Executes defined steps within predetermined rules. Automatically where possible, controlled where necessary.
Validated before and after example is added.
Mainly recurring processes with clear input, rules and outcomes, sufficient volume and measurable lead time.
Not necessary. Value is often created by better connecting or specifically expanding existing systems. Customization depends on the platform license, technical access, available APIs, customer consent and the chosen scope.
An assistant supports a user; an agent carries out steps independently within agreed limits.
With validation rules, logging, fallback procedures and human checking for exceptions or risky decisions.
With one defined use case, a baseline measurement, clear acceptance criteria and a controlled pilot.
Present one concrete process and determine which steps can be automated
and where human control remains necessary.